Support Policy

Welcome to Star POS Lanka. We are committed to providing reliable customer support for all our products and services.

1. Support Availability

Our support team is available during business hours to assist with inquiries, technical issues, and service requests.

2. Support Channels

Customers can contact us through the following channels:

• Phone: 0703001777
• Email: support@starposlanka.com
• Website: www.starposlanka.com

3. Response Time

We aim to respond to all inquiries within 24 hours during business days.

4. Technical Support

Technical support is provided for software installation, troubleshooting, and system-related issues.

5. On-site Support

On-site support services may be provided depending on the issue and location. Additional charges may apply.

6. Software Updates

We provide updates and improvements to our software when available.

7. Limitations

Support does not cover damages caused by misuse, unauthorized modifications, or third-party software.

8. Contact Us

Star POS Lanka Pvt Ltd

Address: Udagama, Wellava, Kurunegala

Phone: 0703001777

Email: support@starposlanka.com